Last night on the evening news of the local ABC affiliate in the SFO area, they ran a story that fundamentally stated that from the agent's viewpoint the only way to input information into the SHARES reservation / check-in system is with keystrokes. No graphical interface, no mouse clicking. That is may take a dozen or more key strokes to accomplish what had previous been done with a single mouse click. The analog that one of the interviewees stated was that SHARES is DOS and the old UA interface was Windows.

Is that a fair/accurate report and analogy? Forward to the past???