Most impressive! Thanks for finding the info and filling in the blanks ^^

Wow - sounds like the hotel went above and beyond....and even further.

I had a....feeling... it was a "territory" issue. I can honestly say the times I've felt the safety of my dogs was at greatest risk was when I was passing through what another dog perceived as his territory.

The OP's obsessive need to trash this hotel, despite their incredibly compassionate response to the situation (which I will assume is accurate simply because it makes sense - unlike the OP's version) is disturbing.

I sent a message to the GM inviting them to post on FT as well regarding the incident.