Just booked a 28K mile round trip for me and Ms Tentacle for May
I wonder what the chances are that they will have everything sorted by then?
Side note, the system booked me with an illegal connection in LAX (60 minutes) minimum is 80 when comming in from international
Called the premier number and even as a 1P it got answered in 2 minutes
Nice lady in IAH got me re-booked for a much nicer flight later in the day
More hilarious was that she dumped me into Y to compensate for it even selling me the ticket with an illegal conenction in the first place (the origioanly booked K fare was not available or something)
So I called back 30 min later and asked for an upgrade for my Y fare and got it confirmed
Last bit and very anoying, when I was buying the ticket I put in my 20% off code but it appears it did not take as I got charged full price when the confirmation of ticketing showed up in my inbox
I'm tempted to want to call back and get it applied but then I possibly lose out on the confirmed upgrade for the LAX->SFO puddle jump