FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 30, 2012 | 3:25 pm
  #2693  
Zouf
 
Join Date: Nov 2011
Posts: 133
Originally Posted by wbs
At this point the benefit of my 1k status appears to be United drink coupons (I think they actually come with silver premier status) and less time on hold to resolve constant problems.
I like the "less time on hold" part. This has been true for reservations issues (my average wait time is less than 5 mins for that), but not for MileagePlus, where I've managed to get through once (45 mins wait after hearing "the average wait time is 3 minutes"), had to just hang up after 30-60 mins a few times (I do have to do some work once in a while), and gotten the "unfortunately, blablabla, goodbye" a number of times.
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