Originally Posted by
goalie
Wait until you try calling from an airport under irrops and the background noise shoots HAL all to he|| and back.
Now has anyone been successful in simply saying "reservations" vs "existing reservations"? Evidently my voice* saying "reservations" results in "Book a flight. Is that correct?"
*must be my Boston accent
I'm sure calling from the airport is awful, and I can remember some situations where I called from gate areas that had screaming/angry pax, PAs overhead, etc, and the old system worked flawlessly.
Every time I've called since 3/3, I often have to repeat myself two or three times. This evening, I called twice, and both times I had to should "Book a flight" to get an agent. Saying it normally wouldn't go through, despite the fact that I'm indoors and there is no background noise.
This system is too noise sensitive!
