Originally Posted by
FriendlySkies
Unlike the old system (that actually worked), I get "Thank you for calling the United Air Lines Mileage Plus Premier Line.... I looked up the number you're calling from, and found an account.. Am I speaking to FS?"
However, the voice recognition is horrible. I'm guessing that we've lost the true HAL from UA.
Wait until you try calling from an airport under irrops and the background noise shoots HAL all to he|| and back.
Now has anyone been successful in simply saying "reservations" vs "existing reservations"? Evidently my voice* saying "reservations" results in "Book a flight. Is that correct?"
*must be my Boston accent
