Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, IHG Plat Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 22,652
Unlike the old system (that actually worked), I get "Thank you for calling the United Air Lines Mileage Plus Premier Line.... I looked up the number you're calling from, and found an account.. Am I speaking to FS?"
However, the voice recognition is horrible. I'm guessing that we've lost the true HAL from UA.