Originally Posted by
fdguy
I don't know if this has done before, but I'm willing to bet a lot of you would like to ask a front desk agent a few questions. I'd be more than happy to answer any questions you have, as long as it doesn't have to do with any private or proprietary information.
Okay, I'll bite and throw out a few questions...
[1] What do you wish hotel guests would do before they check in?
[2] From your perspective, what are some of the more egregious examples of elite status demands?
[3] Wife and I had this conversation some time ago. Each of us travels a couple hundred nights a year but we can count on one hand the number of times we have met a hotel GM. Do they ever come out from their office in the back or do they simply try to avoid hotel guest contact?