FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 25, 2012 | 9:20 am
  #2541  
Uranius
 
Join Date: Oct 2006
Programs: United Premier 1K, Hyatt Diamond, Marriott Gold, Hertz Gold
Posts: 3
Account Doesn't Reconcile for March 25

I design for ERP implementations, and know a few things about "Going Live."

It's been over 3 weeks since the conversion and several things have happened and are happening.

United properly converted my miles.

It fixed the double deduction of upgrades.

So as of March 3, my data is correct.

Three items remain as issue AFTER the sytem conversion:
1) The United Mileaage calculator tool you see in the navigation breadcrumbs
Home > MileagePlus > Earn Miles > United Airlines
This calculator does not take into account the 500 mile minimum that Premiers and above get on flights.

2) My last UX flight booked in Full Fare Y did not calculate the proper Class of Service bonus according to the published table.

3) My Premier Qualifying Miles from my flights NRT to IAD in Z and IAD to YOW in Y do not reflect in the PQM balance.

Whenever I talk to United, I have a detailed reconciliation available.
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