Originally Posted by
Dave Noble
There is no bait and switch; if you buy 1st class and get 1st class you got what you paid for; pay for business and receive business, again what you paid for
EK does not guarantee a specific interior when booking.
This is true, but EK do make a big thing about the A380. There are billboards up around Manchester showing the bar area on the A380 (I think are some showing the suites also).
So, people will book expecting what is advertised. It's disappointing when you get downgraded to B777, especially when you get the old recliners (or Sjycruisers in F).
The thing is, most of these substitutions are for the wing cracks at the moment, so that's understandable. However, EK have a reputation for changing equipment willy nilly.