Originally Posted by
RedHeadFlyer
I was on 1709 IAH-SFO Mar 23, and they announced, "Due to new United policy, there is no food offering for flights leaving after 9pm." After one of the FAs doing the drink server got through the grumbling and on to me, I asked her, "Guess they didn't ask you about that decision." She laughed and rolled her eyes.
I am frequently doing an east coast airport onto ORD-SFO or IAH-SFO. You leave on a 5:00 flight, spend 2 hrs in the air, lose an hour for the timezone, have a near minimum connection and fine walk, and then the 9:00 pm flight has no service. And of course, upgrades now are not happening like they used to. Good grief!
What are other people's solutions?
Exactly my situation. Except that they thought it was a mistake that BOB wasn't loaded up, a catering error. And yes, quite the walk (two terminal away, C to E or vice-versa?) with barely a chance to use the bathroom as you're rushing to get there ahead of the final boarders, hoping there's still a shot at some overhead space. Thank goodness we were booked in the last exit row, way at the back of the plane (still have overhead space).
Any evening flight from IAH (or ORD) is going to be full of connecting passengers, and it's not unreasonable to expect the opportunity to buy something on the plane. Particularly when United said you'd be able to do so. Especially when you're going to arrive too late to get anything at the other end.
You can argue that the airline is in the business of selling transportation and not an opportunity to dine, but Hemispheres Magazine would suggest otherwise.