Originally Posted by
khalid26
If you search by schedule when booking it says Private Suite
Exactly, as well as on the final booking confirmation it has that.
Recent booking I searched mentions EK854 KWI-DXB A332 - First "connecting" EK001 DXB-LHR A380 - Private Suite
Originally Posted by
Dave Noble
The ticket shows nothing other than 1st class and EK doesn't charge a premium for suites. During process it is a description of what the flight is currently offering. If flying on a route where either is offered, there isn't ime any fare saving of suite vs non suite, so nothing to refund
So, is EK marketing a
specific product during process and not confirming that
same specific product after payment. I agree with you but like I mentioned before, it is a grey area with what they are doing in regards to confirmations of F tickets with Suite/non-Suite products. Personally, when I search my flights I go for Suites, if its not available I go for J as to me there is no difference between cruisers and lie-flats. If I get recliners then fine no "biggy" for me as I prefer day flying.
However, after payment not guarenteeing the product is a problem. Ek has suites on 777 and a380's. And they do mention at time of booking that aircraft changes do occur. But, at least changes have to be consistent with delivering an equal hard-product as to what I have searched and paid for. That is my issue, it has nothing to do with payment or refunding a "premium".