FlyerTalk Forums - View Single Post - Flight changes
Thread: Flight changes
View Single Post
Old Mar 24, 2012 | 4:08 am
  #51  
eightblack
Moderator: Trip Reports
2M
50 Countries Visited
100 Nights
15 Years on Site
 
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, QF LTG, EK Gold, Marriott Amb, Hyatt Globalist
Posts: 4,006
Originally Posted by Singapore_Air
I am very pleased that Tim Clark's statements in the Bloomberg article that basically states that passengers' expectations do matter (which is relevant to Ung1's thread starter) and that passengers are being offerred compensation. In addition, this confirms that to his mind, air travel is more than a contract which basically states that a passenger will be successfully transported from A to B.

Kudos to you Ung1.
Couldn't agree more. And the airline should meet those expectations when passengers have paid a correct and valid fare...

But where did Tim Clarke admit in the Bloomberg article, that air travel is more than a contract which basically states that a passenger will be successfully transported from A t B. The way I understand it is that EK compensated full paying J or F customers, (who were originally booked on the A380) and who couldn't be accommodated through no fault of the airline as a gesture of good faith.
eightblack is offline  
Reply