Originally Posted by
NickP 1K
So why not book it online then? No need to talk to the agents; LH generally doesn't have the issues SQ does with ticketing and not accepting cabin class.
It was a change on the return flight with a new stopover in London and then a new leg to OMA...a complex change, and actually the IST to LHR was not that important: it was just that the agent couldn't see the LH availability and she could not figure out why...she was a very good agent in HNL, very helpful.
I will send a letter to 1K Voice or whoever. I thanked her profusely when done.