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Old Mar 22, 2012 | 12:27 pm
  #17  
Jetlagged
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Join Date: Apr 2003
Location: Virginia, USA
Programs: UA GS/3MM, DL Gold/Million Miler, AA Exec Plat/Million Miler, Emirates Gold
Posts: 162
Ok, the story on the return CDG-FRA-IAD. Check in at CDG with Lufthansa, get boarding passes CDG-FRA and FRA-IAD printed by LH on LH stock...
At FRA, go thru the security questions ritual at the gate, then agent suddenly says "let me print your electronic ticket"- hunh? Tries, no luck. Calls another agent (as I am thinking I had a BP from LH, what do I need another BP for?). After several minutes of furious keys strokes, the second agent says "we can't find your ticket". Calls a third agent, and after a few minutes manages to cough up a BP. Third agent walks me through the BP machines cursing Shares all the time -22 year old system, etc etc

In the cosmic scale of things, i suppose no big deal, but it is depressing to hear front lines employees venting, and to keep having these glitches.

After hearing the LAX story on another post, I am taking AA LAX-IAD back next week. On a paid F fare. I am not playing Russian Roulette with these guys still things settle down.
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