Need to book flights for end of May. Are there any threads or paths outlined for using e-certs received from Customer Relations prior to 3/3 on the SHARES system? Any assist or link appreciated. Thanks.

Just got done with award redeposit. While talking with very competent agent asked about e-cert use. She said I can do that for you. I gave her the e-cert which she looked up and validated. Was not ready to ticket but that is something new for me. Agent being able to apply over phone. Still would like to know online use option. Thank you.