Booked reservations on 3/11 for travel in September and October via websupport as my e-certs would not take via United's "new and improved" website.

I know that COdbaUA does do "instant ticketing" and I can live with waiting a day or two but NOT 10 days!

I have PM'd UA Insider with the PNR's after roughly 6 days and not even a courtesy response to the effect of "sorry I'm hammered but I'll have someone look into it as soon as I can" (or something similar)

I called reservations today and was told that "everything is fine" with my reservations but reservations waiting to be ticketed are being handled based on travel dates with those closer in being ticketed first.

Sorry but this is a big Whiskey-Tango-Foxtrot afaic and totally not acceptable as a major airline vs a glorified regional carrier would not have this issue (and I'm not even gonna get into the issue that there was (n.b. was) upgrade availability up until yesterday)



There-now I feel better and thanks for letting me rant