Originally Posted by
jackonferry
I went to check in for my return flight today and it was completely gone. The confirmation number returned nothing, no itinerary existed in my MP account, and, of course, I could not check in for my flight. My assistant had to spend nearly 2 hours on the phone with UA getting it corrected. When I got the itinerary restored I lost my upgrade that had cleared at the ~96 hour mark and no longer show up on the upgrade list.
The same thing happened to my wife with her itinerary/return from EZE last week.
Just a shot in the dark, but were there any irrops/bumps involved?
The reason I asked us that a fellow f/t'er VBD'd last week but it wasn't handled properly with her still showing on the "bumped from flight" and with that, where she was checked on that flight but didn't board, the system took her as a no-show and cancelled the rest of the ticket (in this case her return flight). And with COdbaUA and its "vastly superior" system SHARES
, removing flights from your itin one hour after departure time, you now have no record of your flights in case of problems and have to hope reservations can find it and then fix it <feh>