FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 20, 2012 | 11:15 pm
  #2359  
jackonferry
3M100 Countries Visited15 Years on Site
 
Join Date: Mar 2006
Location: Western PA
Programs: ExPlAAt; United 1K
Posts: 486
another return itinerary and PNR disappeared

I went to check in for my return flight today and it was completely gone. The confirmation number returned nothing, no itinerary existed in my MP account, and, of course, I could not check in for my flight. My assistant had to spend nearly 2 hours on the phone with UA getting it corrected. When I got the itinerary restored I lost my upgrade that had cleared at the ~96 hour mark and no longer show up on the upgrade list.

The same thing happened to my wife with her itinerary/return from EZE last week.
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