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Old Mar 20, 2012, 5:52 pm
  #1  
AKSteveB
 
Join Date: Jul 2010
Location: Anchorage, AK
Programs: AS MVPG, SPG Gold, ICH P Club Plat, Hertz#1 5Star, Marriott Gold
Posts: 227
ANC MVPG Lunch on 3/23

Wondering if any of you have any questions you want asked?

So far I have these


1. HUGE upgrade bug affecting second+ segments in all itineraries for all elites for 2 months. What happened? Why was there no communication?

2. Inability to book CX partner awards. What's the timeline for resolution? Why is there no communication?

3. Upgrade transparency: still no way to view your place on the list until you get to the gate, and the day of departure upgrade loophole STILL exists. What's being done? Why is there no communication?

4. Yanking of G/T fares from Guest Upgrades. We're still angry.

5. Are they actually thinking of limiting the B of A companion fare to Y only?
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