ANC MVPG Lunch on 3/23
Mar 20, 2012, 5:52 pm
#1
Original Poster
Join Date: Jul 2010
Location: Anchorage, AK
Programs: AS MVPG, SPG Gold, ICH P Club Plat, Hertz#1 5Star, Marriott Gold
Posts: 227
ANC MVPG Lunch on 3/23
Wondering if any of you have any questions you want asked?
So far I have these
1. HUGE upgrade bug affecting second+ segments in all itineraries for all elites for 2 months. What happened? Why was there no communication?
2. Inability to book CX partner awards. What's the timeline for resolution? Why is there no communication?
3. Upgrade transparency: still no way to view your place on the list until you get to the gate, and the day of departure upgrade loophole STILL exists. What's being done? Why is there no communication?
4. Yanking of G/T fares from Guest Upgrades. We're still angry.
5. Are they actually thinking of limiting the B of A companion fare to Y only?
So far I have these
1. HUGE upgrade bug affecting second+ segments in all itineraries for all elites for 2 months. What happened? Why was there no communication?
2. Inability to book CX partner awards. What's the timeline for resolution? Why is there no communication?
3. Upgrade transparency: still no way to view your place on the list until you get to the gate, and the day of departure upgrade loophole STILL exists. What's being done? Why is there no communication?
4. Yanking of G/T fares from Guest Upgrades. We're still angry.
5. Are they actually thinking of limiting the B of A companion fare to Y only?
Mar 20, 2012, 6:03 pm
#2
Ambassador: Alaska Airlines
Join Date: Feb 2008
Location: ANC, SAP
Programs: AS MVP Gold, Priority Pass
Posts: 1,863
excellent list. Most important to me are 3 and 4 if you don't end up getting a chance to ask all of them - maybe others can vote to help you with your priority order...of course, you should get your biggest questions answered first! Can't think of anything else more pressing currently.
Mar 20, 2012, 9:42 pm
#3
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
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Still can mention unreasonable Boardroom restrictions. That, G & T upgrade cert restriction, plus the 24 hour upgrade loophole are my issues...
Imagine AS will be promoting EK quite a bit...as they should be ^
Still can mention unreasonable Boardroom restrictions. That, G & T upgrade cert restriction, plus the 24 hour upgrade loophole are my issues...
Imagine AS will be promoting EK quite a bit...as they should be ^
Mar 21, 2012, 11:46 am
#5
Join Date: Dec 2008
Location: PDX: "It's where young people go to retire."
Programs: AS MVPG, HH/SPG Peonium, Natl, Bud, Oregon Wines on Broadway Wineaux
Posts: 233
Mar 21, 2012, 1:02 pm
#8
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
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With AS partnering with 5 carriers to cross the pond not sure this will improve much unless they allow us to mix & match carriers.
Originally Posted by new2japan
Availability of awards on different carriers. I've tried flying to Europe twice to various different cities and they couldn't find availability on anything.
Mar 21, 2012, 4:50 pm
#10
Join Date: Jul 2009
Location: SF Bay Area
Programs: AS MVPG 75K, HH Diamond
Posts: 144
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With AS partnering with 5 carriers to cross the pond not sure this will improve much unless they allow us to mix & match carriers.
With AS partnering with 5 carriers to cross the pond not sure this will improve much unless they allow us to mix & match carriers.
Thanks
Mar 21, 2012, 4:52 pm
#11
Join Date: May 2002
Location: OAK
Programs: AS MVPG; WN A-List; Marriott Plat; IHG Plat; HH Diamond; all the rest
Posts: 650
Great list.
Couple of comments/suggestions rather than questions:
1) continue to resist partners' fuel surcharges on award tickets. BA is dead to me.
2) from the Commission on Fun: how about expanding the QX beer of the month to 737 flights as a beer option? Eliminate one of the crappy macrobrews if there's a space/cost issue.
Couple of comments/suggestions rather than questions:
1) continue to resist partners' fuel surcharges on award tickets. BA is dead to me.
2) from the Commission on Fun: how about expanding the QX beer of the month to 737 flights as a beer option? Eliminate one of the crappy macrobrews if there's a space/cost issue.
Mar 21, 2012, 6:47 pm
#12
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
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What about upgrades on Delta? I'm Gold 75K and rarely ever get upgraded on Delta hardware. Is Delta going to honor AS elites more than the "red headed stepchild" I always feel like?
Thanks
Upgrades are there and in place- we are just below all the DL elites. One trip this year I was upgraded on 5 of 6 segments. The other one 0 of 5...so YMMV.
Originally Posted by shadowbozo
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With AS partnering with 5 carriers to cross the pond not sure this will improve much unless they allow us to mix & match carriers.
With AS partnering with 5 carriers to cross the pond not sure this will improve much unless they allow us to mix & match carriers.
Thanks
Mar 22, 2012, 7:13 am
#14
Join Date: Jan 2005
Programs: MVP Gold
Posts: 78
3. Upgrade transparency: still no way to view your place on the list until you get to the gate, and the day of departure upgrade loophole STILL exists. What's being done? Why is there no communication?
4. Yanking of G/T fares from Guest Upgrades. We're still angry.
These are my concerns and #4 especially...Thanks
4. Yanking of G/T fares from Guest Upgrades. We're still angry.
These are my concerns and #4 especially...Thanks