FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 20, 2012 | 2:00 pm
  #2342  
welless
 
Join Date: Nov 2010
Programs: SPG Gold
Posts: 61
Originally Posted by welless
Still missing two RPUs that didn't clear from a 3/2 flight with my wife, 17,500 miles that didn't clear for an award upgrade on a 3/10 flight (for my wife), and mileage for the second segment of my travel on 3/10. The first flight (on which I got a CPU) posted as a Z fare with 150% PQM (1.5 PQS) and 50% RDM bonus. Now that detailed activity is gone from my account, but the mileage totals still reflect it. So bizarre.
I just got off the phone with MileagePlus. The gal I spoke with said that the missing mileage for the second segment of travel from 3/10 would never have posted -- it was simply missing. The same was true for my wife. She didn't comment on the Z fare for a CPU segment (I'll take the extra mileage). She also redeposited both uncleared RPUs from 3/2. As she pointed out, the transition has not been "smooth".
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