Originally Posted by
demkr
Sounds like you acted proactively, which is possibly what i should have done!^
After I tried DL last year, it was good.
Great service (I don't believe I say this but it is) if you are an ELITE.
I met great ground crews and FAs.
When bad things happen, the customer relationships reply in 2 days which is faster than 1K desk.
Since I travel mostly internationally, I have no problem to redeem SKYpesos on
partner airlines.
I will keep 100K on UA and I won't hit it until Dec. (I used to hit 1K in Apr-Jun)
Other flights will be on other airlines.