UA Insider can we get a clear update on why MP is asking for Pin numbers and/or password to do anything when calling in.
If this is new airline combined policy; can we please get this listed somewhere (e.g. that you must setup a PIN if you don't want to give your password). This has security issues ALL over it.
Originally Posted by
welless
Here's a new "feature" I discovered today: Unticketed flights do not automatically appear under My Reservations. On the legacy United site they showed up immediately, enabling quick seat selection (since the company travel program won't allow selection E+ or exit seats). DTS policy is that the flight won't be ticketed until three business days prior to the trip (unless you ask for sooner), so until then I must enter my reservation code and last name every time I want to see the flight.
Still missing two RPUs that didn't clear from a 3/2 flight with my wife, 17,500 miles that didn't clear for an award upgrade on a 3/10 flight (for my wife), and mileage for the second segment of my travel on 3/10. The first flight (on which I got a CPU) posted as a Z fare with 150% PQM (1.5 PQS) and 50% RDM bonus. Now that detailed activity is gone from my account, but the mileage totals still reflect it. So bizarre.
Funny my unticketed (on hold for changes or waiting on me to confirm) agency tickets show up RIGHT away as long as the agency uses my original MP#, if they use the OP/New United# they don't show up till ticketed.