Originally Posted by
AirTravelLover
I don't think it is a glitch. Usually this situation occurs when your ecert value is over or too close to the base fare.
I am very familiar with UA-ecerts. I have not had any problems with them.
Today is the first time I tried to use my e-certs since the website merge.
I used my used ecert and United.COM gave me an error instantly.
I used a valid $100 off code to $250 RT ticket. - "Promotional Offer Applied" - working.
I used a valid $100 off code to $105+tax OW ticket. - "Promotional Offer Applied" no changes on the price.
I have a screenshot. Just annoying