FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 18, 2012 | 7:33 pm
  #2275  
777boy
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Join Date: Jun 2005
Location: Oakland
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EMB-120 seat assignments

I've had 3 EMB-120 flights in the past two weeks. On all 3, I've been bumped out of my seat (exit row 9C) into a random seat sometime around T-48. In all cases, 9C was still available but I was reassigned to a random non-exit row seat. I've been able to manually go back and re-assign 9C in each case, but this is annoying.

I assume what's going on is that the type of EMB-120 is changing from front galley to back galley (or vice versa), thus creating an "equipment change," and forcing all seats to be reassigned. This auto-reassign system apparently will not automatically put me back into an exit row.

I think this could be fixed by forcing the system to reassign exit rows if an exit row was previously assigned, or to have it recognize the change of types of EMB-120s as only needing to reassign the front few or back few seats and keeping all other seat assignments.

Can this be fixed? Or are we going to have to watch our itineraries very closely in order to keep exit row seats on EMB-120s?
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