Originally Posted by bbernahl

Bill from E-Commerce here

TO ALL WHOSE RESERVATIONS WERE MISSING

I spoke too soon last time. I was told they found the problem and had corrected it. That was true, but apparently they hadn't corrected the underllying problem and the situation with the inability to see existing reservations on multiple channels came back. The IT team reports they found the cause, fixed it, and have released the fix to production. Sorry for the inconvenience.