Originally Posted by
denis in denver
i have the same issue for a flight on March 23. I have been waitlisted since booking when I used a regional for upgrade. Yesterday and still today RN9 is listed but no upgrades seem to be going anywhere - certainly not to me. I called 1K desk she acknowledged that there was upgrade space available but she could not upgrade me manually. Said to wait for the system to work automatically. 24 hours later, still no joy and fare code still showing RN9
Got the problem resolved...due to helpful CSR in Honolulu