March 11 & 12:
I called Websupport* to book tickets using e-certs. Took a while but got it all done and was told it should be ticketed within 3 days (no problem as I understand that "the new system" is so advanced that it doesn't/can't do instant ticketing
)
March 19:
None of the reservations are ticketed with all showing either one of the two messages...
Thank you for choosing United Airlines. Your purchase is confirmed. You will be promptly notified once the internal processing of your reservation has been finalized so that you can request additional receipts, export to Microsoft Outlook, refund or change your flight, view/change seats, check-in, or email or print your itinerary.
or
This reservation is not ticketed. We will hold this reservation until midnight Tue., Mar. 13, 2012** in San Francisco, CA (SFO)
I called Websupport*** this morning and was told that everything is fine but bookings are being ticketed based on their departure date. Now I understand that my reservations cover the dates of 9/22/12 thru 10/27/12 but this is just nonsense as even if their were issues with the booking under PMUA, it would not take a week to ticket an e-cert reservation
*kudos to Websupport ^ as they knew exactly how to handle it as they did PMUA-just took a bit longer due to the learning curve with SCARES
**Some reservations show the original booking date, some have a rotating date which changes up by one day on a daily basis and some still show the original booking date
***The recording said my wait time was 60 minutes but my call was answered within 3 minutes