Originally Posted by
WineCountryUA
"Ask Alex" is a search tool, this is not SIRI technology or any form of AI -- just a simple search.
Personally, calling Alex a "search tool" is an insult to search tools.
I'm not sure why UA couldn't just have a regular site search box; Alex doesn't seem to provide any added value other than taking up space at the top of the screen.
Originally Posted by
WineCountryUA
So unless you are a regular frequent international traveller, this will be regularly occur.
IMHO, this is an issue, then. Given US passports are valid for 10 years, and UA.com has the passport expiration date, having to revalidate it regularly to be able to check in is a big fail.