Shannon,
Previous CO system, Platinum and Gold have different priority when it comes to waitlisting for award seats (besides the status itself, there was a unique priority code on each waitlist for Platinum vs. Gold). I called in today and found out that both Platinum and Gold are put under the same priority code (they called it BC, while BA is for GS, and BB is for 1K). I assume this is intentional and not any system issue? I also assume within BC, Platinum still has higher priority than Gold assuming both request the waitlist at the same time? Just want to be clear because the agent I talked to do not know the answer.
Thanks,
Kiam
Last edited by kiam; Mar 17, 2012 at 7:56 pm