FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 15, 2012 | 12:07 am
  #2078  
flyer215
 
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
3/9 flight now posted for RDMs.

3/5 resubmit still out there.

R upgrade posted as Z, for extra 50% base RDMs.

1K bonus of 100% base RDM seems to be there, so got 250% instead of 200% of base mileage on the one leg.

PQM total remains the same, except it is now composed of a negative 150% of base 3/9 mileage, together with 150% of 3/9 plus pre-existing balance.

So it is the same, with an odd "beginning balance of 2/6/12" of negative the amount credited.

Looks like a big mess.

Originally Posted by Brituchenite
We FF are just an impatient lot! We want to see our miles in our accounts!
It's not merely impatience. Folks expect a basic level of competence with customer-facing systems.

Going live with crazy negative PQM adjustments, etc., just invites overwhelming calls into customer service, even if things are really ok behind the scenes.

Last edited by iluv2fly; Mar 15, 2012 at 6:26 am Reason: merge
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