FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 14, 2012 | 4:55 pm
  #2052  
exerda
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Originally Posted by demosthenes1
One more update.

I am now on a virtual list. If you're looking at the screens at the gate, you don't see me. But the gate agents have figured out where I should be on the list, and will treat battle field upgrades this way. I think this is a great solution (finally). However, if you ever see that you are #1 on the list with one seat left, you need to remember that the GAs may be keeping their own list, and there are good reasons they are.
I dunno; I think a hidden, virtual list maintained by GAs is a terrible idea... good for a short-term workaround, perhaps, but the lack of transparency and potential for abuse (upgrading people out-of-order for whatever reason), for passenger dissatisfaction ("But it says I'm #1 with 3 seats remaining--what do you mean, I didn't clear?"), for inconsistency between how different GAs handle such a "list," all make it less than desirable as a policy.
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