Originally Posted by
demosthenes1
One more update.
I am now on a virtual list. If you're looking at the screens at the gate, you don't see me. But the gate agents have figured out where I should be on the list, and will treat battle field upgrades this way. I think this is a great solution (finally). However, if you ever see that you are #1 on the list with one seat left, you need to remember that the GAs may be keeping their own list, and there are good reasons they are.
I hope this question does not appear to be sarcastic. I don't mean it to be.
If the list visible to me the customer is sometimes inaccurate as you describe, what's the point of having it?