Originally Posted by
eknock007
I want to know the same thing. I tried clicking on the Change Seat button then clicking on the United First tab, choosing a seat in First Class, but then I get sent back to my reservations page. No option to upgrade with miles or even buy-up to First.
On the top of the record in the Reservation Tools there should be an upgrade option (near the options for change flights). IF NOT your record is assuming something is not upgradable or editable. Only thing you can do then is call reservations.
UA Insider: Has there be any info on reservations like the two above where they cannot see "Upgrade" as an option? Seems like new res's made post merger are OK but ones made pre-merger don't offer upgrades online