So, without going back over the past 2000 posts, does anyone have a link to how on earth on the new site to upgrade oneself with miles?
I've looked under reservations, looked under upgrades, searched for upgrades, how to upgrade, etc. I've been on hold with 0P line now for 30 minutes, figuring they could just do it - but don't have all day to wait on hold!
Click on your reservation and select Redeem Upgrades. You should see tabs for buy-ups and redeem awards. Choose Redeem awards and you should see the button for miles upgrades (as well as instrument upgrades if you have those).