Originally Posted by RTWSTARALLIANCE

We have 10 plus reservations made before the "integration". A number of flights are still waitlisted for upgrades being supported by instruments. How am I supposed to get comfortable that we are indeed on the waitlist properly based upon our status when looking at the reservations? Calling the 1k line agents are telling me everything is fine but I see different booking codes for our waitlisted flights. Have a lack of confidence they even know. On this particular issue I've tried to give UA the benefit of the doubt but I have watched numerous seats "disappear" in the premium cabin while I remain in E having supported my upgrade three months ago. Is there any simple guide to these booking codes? I think my concern is on the minds of many. Thank you.