FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 12, 2012 | 12:30 pm
  #1849  
redwoman
 
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
are your non-posting segments in the ON fare class?

Originally Posted by kwb007
I'm still waiting for 3 transatlantic return segments to post. One from Milan/ORD on Luf, Frankfurt/ORD on UA and Sao Paulo/ORD on UA. Postings are taking for ever and since we have no history, sorting out if I've received credit for my flights is nearly impossible.

Is anyone seeing the same thing?
I and a few others I've seen post may be experiencing the same thing. Look at your reservations in question, do you see "ON" as a fare code on the uncredited segments? ON is a fare code that is used for upgrades from a paid class (mileage credit) for 1Ks AND an award ticket (no mileage credit, as we all know). I and a few others have posted that sgements marked "NF" PMUA have migrated over as "ON". I got through to an agent yesterday who assured me that the system was recognizing my upgraded segments from 3/3 and 3/5 as paid segments and "it will take a while to post".

I don't think she would have mislead me but I don't have faith that employees have the proper information all of the time. It seems that there are a lot of situations with reservations that are slightly different from one to the next. If UA is looking for blanket measures (and I'm sure they are, with so many things to correct) I don't have much confidence that they'll be fixed without one or more calls from us.

Delayed posting of mileage credit isn't a big deal for most of us. but if certain folks were counting on cashing in miles or leveraging increased status for big future travel plans in a relatively short timeframe, I can understand how some people are antsy about it.
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