United.com having major seat map issues. Traveling Internationally as of 2/29. After a few jumps and changes my LAX to LHR with a layover in SFO finally posted correctly to my MP account.
Post integration my seats in Business, or BusinessFirst I should say, for my LHR to LAX direct flight on 3/14 were taken away. I had selected 6A&B for me and my companion way back in July. Post integration we had no seat assignments. I was able to select 10A&B but much prefer 6A&B especially now being a 1K doesn't matter in terms of meal selection. Today I saw 6A&B opened up and selected them promptly. Even got to the page where it showed that our assigned seats were now 6A&B. After I clicked off and checked the flight for something else I noticed the reservation online and on the app were still showing 10A&B, but the flight seat map were showing that those seats in row 10 were now empty and seats 6A&B were taken.
I went back online to see what the deal was and indeed when I selected "View/Change Seats" from the reservation page it showed us back in Row 10 and 6 was not available. I figured this was a glitch and tested it out looking at the seats I was selecting and a seat map from the flight status pages. Sure enough after selecting row 8, and getting confirmation of that selection. Seat map in flight status showed those seats in 8 now taken but row 6 and 10 now available in A&B, but in the reservation seat map page, it showed me still back in row 10 and row 6A&B available. I selected row 6A&B, saw that status confirmation on the page post selection and on the flight status seat map page row 8 and row 10 were empty and row 6 was now taken.
I called the 1K desk and she had us in row 6, but still online reservation and app show row 10.
United can't even seam to have harmony in their seat maps when looking at reservations and when looking at flight status. I feel bad for the agents, but given all the problems they are having with upgrades, reservations, and seat maps. An apology email to all elites would go a long way.