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Thread: BusinessFirst class service between EWR and HNL downgraded?
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Old Mar 12, 2012 | 8:37 am
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mh3265a
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Originally Posted by COEWR2587
My flights in Aug from EWR-HNL-EWR in BF used to show BF before the website conversion but now saw United First which in terms of service labels is a downgrade. Are they cutting things like out like lounge access, multiple course, etc that they used to do on Hawaii flights?
Not sure if it's a complete downgrade. But, YES, lounge access is now removed. The United.com website states, "e. Travel within the U.S. (including Hawaii and Guam) in United First or United Business is not eligible." That can be found online at http://pss.united.com/web/en-US/cont...ge/access.aspx.

I am flying IAD-HNL in July so we'll see how the service is and report back. I think there is a debate elsehwere here on FlyerTalk about service to Hawaii. EWR/IAH/IAD with the PMCO 767 aircraft have much more space and, at least, some recline!
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