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Thread: Long Call Center Hold/Wait Times, Post-March 3 System Integration
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Old Mar 10, 2012 | 9:02 pm
  #14  
JTPictureman
15 Years on Site
 
Join Date: May 2006
Location: Hoosier in Dubai
Programs: EK Gold, UA Platinum, Bonvoy Gold
Posts: 586
A funny thing happened on the way to the forum.............

I was with friend yesterday who needed to change a flight to a day earlier for next week, he was on hold for about 3 hours but when the agent finally answered he pressed the wrong button and hung up on her.

I laughed, he cried!
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