An e-mail I sent to 1Kvoice

Dear Sir.

I keep trying to apply a GPU(SWU) to my EWR-HNL flight on 5/27. PNR [redacted]

Now the elite line and the electronic support desk keep telling me
that there is a fare class requirement on that flight. Except
according to the website,
http://pss.united.com/web/en-US/cont...e/default.aspx,
and see attached screen shot there is no fare class requirement
listed.

What can be done to get this fixed?

Thank you,
colpuck
FF#