Originally Posted by
GJS - yow
Since the UA/CO merger, the ITA: Upgrades-Awards/UA method was not working. When used with the old 11 digit MileagePlus Number, the error message indicates "the Method/Function is currently unavailable or may require a newer version of the KVS Tool."
However, UA has issued new MileagePlus Numbers, which are 8 characters long. When the new number is entered, the error message indicates an 11 digit number should be entered.
Either way, this method was not working.
OK, so I checked the KVS site and found there is an update to V6.9.6.R1 which resolves the problem above. However, I was not alerted that an update was available. This is the first time that has ever happened.
We have not activated the global update alert (until today) as we wanted to make sure that the
UA Engine is fully stable, following the migration.
However, as the
"Method/Function is currently unavailable or may require a newer version of the KVS Tool" error message indicates, visiting the
KVSTool.com Homepage will provide additional information about the Method's status, or the existence of an updated version (as was the case here).