IVR on the 1K line still picks up my # (good).

What I found interesting is that when calling from my office (which shows up as a 4-digit # on caller ID), HAL had always asked me, "Am I speaking to Franz?" Or at least that's what it sounded like.

Today, the new IVR HAL said, "Am I speaking to someone with the name spelled, 'P-H-U-O-N-Z'?"

Interesting that HAL now spells names he doesn't know how to pronounce! And I'm curious about that name; I work with a Phuong, but the "Z" is throwing me (and it's definitely a "Z" according to HAL).