FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 9, 2012 | 9:13 am
  #1588  
537e4e4
 
Join Date: Mar 2012
Programs: UA Global Services
Posts: 4
Originally Posted by MtRoot
I'm having the same issue for my flights on a single itinerary taken on 3/1-3/3: only two of the six flights have posted so far, and the online credit request says they are already posted. Mine are mix of all sorts of flights: a PMCO, a PMUA, and two post-integration flights. I was going to wait a week or until the hold time gets more reasonable before I call.
Thought everyone may enjoy this:

This past week, United and Continental Airlines made a last transition to becoming one airline. For its reservation system, the combined companies dropped the United Web-based interface for a command line interface that runs on Microsoft DOS. And the outcome is what you might expect. Aggravation, anger and a very public indictment of using legacy, antiquated software at the expense of your customers and employees.

I really had to read this twice, as I could not believe I was seeing DOS.

http://servicesangle.com/blog/2012/0...he-web-to-dos/
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