Originally Posted by
FlytheTail
Need some help. Have been SWU-waitlisted for months on BKK-NRT-ORD for tomorrow (3/10) and now (within the 24-hour check-in period in BKK) the waitlisted segments have disappeared and there's no indication that I"m waitlisted. Does this usually happen with CO? Should I go ahead and check in? Thanks.
Originally Posted by
edcho
Yes -- If I remember correctly, this happened to me during the HNL-EWR segment. You have to check-in to get waitlisted.
Originally Posted by
FlytheTail
Thanks for the quick reply. I tried to check in and got the error message "We are unable to complete the check-in process as a valid ticket coupon cannot be found. Please contact a United representative at 1-800-300-1547 for assistance." I've tried to call UA here in BKK but either get disconnected or the line is busy.
Originally Posted by
edcho
Try using skype and call the 1-800 number?
Spent 40 minutes on the phone to the US on my dime, long story short, the last flight coupon somehow got dropped. Agent had to manually add the segment back. What's strange is my itinerary was correct, but sometime since March 1, the last segment dropped off the receipt. This is pretty worrisome.
I entered all the check-in/passport information and when it was time to print the boarding passes, the webpage stated that I need to complete check-in at an airport kiosk.
What's the point of checking in online if you they won't let you?! What a frustrating mess...