Originally Posted by
Carole6860
United has no excuse for the poor rollout on this computer change over:
I can't request mileage credit. My status is wiped out for booking, boarding, and upgrades (should be 1k). My future reservations, which included family members are no longer showing (except for me). Literally no one responds to emails asking for corrections.
This is an embarrassment. Looks like I am stuck back with Delta again
Even during this change over, I've had excellent response from the call center. Except for the first couple of days, the wait time is a lot less than trying to get a hold of a Cable company.
You may go to Delta, but would love to know where your at 6 months from now. I'll bet it's United.