Originally Posted by
jasonvr
Yep, I got my calendar reminder as well and spent 45 minutes on the phone with MP CS. In the end the answer was, "53k is all that we got from the promotion department, you'll have to talk to them if you dispute the amount that posted, we can't make that big of an adjustment of the phone". So I asked how to get a hold of them and I was told email thru the website
I asked there was ANY other way because I had no doubt that with the website integration issues, my email would likely never be answered. And the answer....no
Does your 53k correspond to what Cartera had originally posted to UA on time? Does it correspond to the whole minus issue we went thru?
If so, it is once again on Cartera to make things right.
Even though now UA is lallygagging on the work on their end, they DO only have control over what is in front of them. While Cartera may have told us that same sort of thing as well (ie, send us spread sheets of transactions you did so we can go to the vendors) I think it is a little different.