Originally Posted by
holtju2
When I wrote to CO as a Platinum member it took 36 days to get a reply. I had completely forgotten the issue already.
I would say...at least in my experience...that the most common reply from CO is NO reply. So 36 days surprises me in that you received any sort of reply.
Prevailing attitude: "You bought a seat from A to B right? You made it there eventually alive, didn't ya? Well then whatchawant?"