I attempted ticketing at the airport last night and finally got through the process after 20 minutes on hold with the CSR Support/Help Desk. Took her a few minutes to ask someone else there how to do it (I could hear them talking about it). Tidyed up my notes for the next passenger who has one.
The ticket was "issued" but only in the computer. There was a printer problem (unsure if this is systemwide or only at certain stations) and so the ticket receipt and itinerary that printed was without the ticket number.
Just had 016 .....(blank)....... Tried same at various computers but always got the same result. I was off today so won't know until tomorrow (Thursday) what is happening. Hopefully corrected. We are shooting blanks on an open battlefield......not good.